Frequently Asked Questions

Register an account and then place your order online.

We currently accept payment for our products using Interac e-Transfer from a Canadian bank account. Orders will be processed after the e-transfer is received. We only accept eTransfer because credit card companies do not allow online sales for these types of products.

Once you have sent your e-transfer, it may take up to 45 minutes for us to receive an email notification of your payment. Your e-transfer will be pending until we receive the e-transfer.

When your payment is received, your order will ship within 1 business day. Delivery by Canada Post Xpresspost will take 2-3 business days once it is shipped. You will receive your tracking number by email after it has been shipped.Payment Questions: Your Transaction Inquiries with Shrooms Delivery Canada

We charge a flat rate of $20.00 for XPRESSPOST shipping Canada-wide through Canada Post.

*For customers who spend $500 or more on their order, shipping is FREE.

We suggest that you use a mailing address that you know is not compromised, is secure, and only you have access to receive the products that we mail to you. On very rare occasions, packages sent in the mail do go missing, but that applies to every industry. Once a package is shipped we will email you the tracking number.

At 11am daily the orders for that day are cut off, and all pending paid orders are shipped and tracking numbers sent to waiting clients. If you place an order after 11am daily, that order is shipped the following business day. If you submit your order before 11am and your payment arrives after, the order will still go out the following business day

Every package sent via courier mail has a unique ID tracking number. This tracking number will show all of the details along the journey of the mail order products as they come closer to arriving to you. We send customers their tracking numbers in the late afternoon of the day that the items are shipped, as our shipping team(s) are out of the office with the packing slips until that time. Which means your mail order products will ship mid day, but the tracking numbers are not sent until later

Due to the edible nature of our products, Shrooms Life Canada does not accept returns or refund purchases. However, check out our customer reviews and you’ll see we only sell the best quality products! If you need to contact us, please send us an email at shroomlifecasupport@gmail.com

Send us a message on the contact form or write us an email shroomlifecasupport@gmail.com

Yes, it is! Our head office is located in BC, Canada